Setup & Troubleshooting

How do I connect my mClassic?
- Step 1: Plug a HDMI cable into mClassic's female HDMI port and then the input port on your TV or receiver. (An HDMI cable rated 2.0 or higher is reco...
Tue, Mar 23, 2021 at 3:56 PM
Why is my screen repeatedly cutting out, flashing, or turning black every few seconds?
Too much signal jitter is likely present which is causing the connection to constantly reset. Unfortunately, not all HDMI sources are created equal. HDM...
Tue, Mar 30, 2021 at 5:43 PM
Can I use a HDMI switch or splitter?
Yes, you can. However, HDMI switches and splitters rated for HDMI 2.0 and above are recommended to prevent the degradation of signal.
Wed, Mar 24, 2021 at 2:34 PM
I have a 4K TV, why aren’t I getting 4K?
Your HDMI source may be higher than 30Hz. mClassic is Technicolor Color Certified for 4K upscaling all movies and TV shows from HD to 4K which have a fr...
Wed, Mar 24, 2021 at 2:36 PM
I have a 4K TV, why aren’t I getting 1440p?
Your TV may not be native 1440p capable. Not all 4K TVs can accept a 2K/QHD/1440p picture natively. Some may only accept a 2K/QHD/1440p picture when for...
Mon, Mar 22, 2021 at 3:57 PM
Why do I get white lines/dots/distortion on my screen?
White dots, lines, or distortion means your TV is not getting a stable signal. If you are using an OSSC, set your OSSC to output 480p (Line 2x mode). Th...
Wed, Mar 24, 2021 at 2:39 PM
Why can I not see a difference?
We recommend manually setting your game console to output the native resolution of the game you are playing (in many cases that is 720p). For retro game...
Wed, Mar 24, 2021 at 2:40 PM