Setup & Troubleshooting

What are the differences between current Black "Cinema & Gaming Edition", the Gold "Ultra", and the Silver "Quality Enhancer"?
The Black Cinema&Gaming Editions are 2017 models, and they come in white boxes. The Rose Gold “Ultra” model is a 2016 model and Silver “Quality Enhancer...
Wed, Mar 24, 2021 at 4:30 PM
What’s the USB connector for?
The purpose of the USB connector is to provide power to the built-in Marseille video processor.
Wed, Mar 24, 2021 at 4:30 PM
Is there a special direction in which to connect mCable Cinema Edition?
Yes. The smaller connector labeled ‘"SOURCE" must be connected to the source device (Blu-ray player, AVR, DVD player, set-top box, etc.) while the...
Wed, Mar 24, 2021 at 4:32 PM
I plugged in the mCable, but I don’t see anything on the screen?
Be sure to plug in the USB connector at the back of your TV first to power up the built-in Marseille processor. Double-check that the connector labeled “...
Wed, Mar 24, 2021 at 4:33 PM